RMN Foundation

Process for Residents to File Complaints Against Housing Societies in Delhi

“Clean House” runs as a community court to report about crime and corruption happening in Delhi’s cooperative group housing societies.

By Rakesh Raman

Introduction

The cooperative group housing societies (CGHS) of Delhi have become dangerous centres of crime and corruption. The crimes in these housing societies are being committed by the management committee (MC) members or administrators in connivance with the corrupt officials of Registrar Cooperative Societies (RCS) of Delhi Government, Delhi Development Authority (DDA), Delhi Police, Delhi Pollution Control Committee (DPCC), and a few other departments.

When the residents do not get proper response from their MCs or other government departments, they file their complaints at the offices of the Lt. Governor (LG) of Delhi or the Chief Minister (CM) and other Ministers of Delhi.

While Delhi CM and other ministers of Delhi Government are themselves embroiled in massive corruption cases and Delhi LG is an incompetent bureaucrat, they do not resolve public grievances. So, the aggrieved residents do not have any administrative forum where they could complain and get relief.

The crimes being committed by the housing society MCs in collusion with government officials include corruption, fraud, cheating, bribery, intimidation, extortion, unauthorised construction, environmental damage, and so on.

After facing extreme harassment by the MC members, some residents file their cases in courts. But since courts are always overcrowded and judicial systems are inefficient, the court decisions are either inordinately delayed or lack justice. The less said about the Indian courts, the better.

In a nutshell, utter lawlessness has been persisting in Delhi.

Clean House Service

In order to help the residents who are tortured by the MC members in different housing societies, as a journalist and social activist I have been running the “Clean House” service for the past more than 6 years.  

“Clean House” runs as a community court to report about crime and corruption happening in Delhi’s cooperative group housing societies. While hundreds or thousands of suffering residents have already availed the services offered by “Clean House,” more residents are encouraged to file their complaints through this online service.

The complaint-handling process for “Clean House” takes place with the following steps:

Step 1: The complainant fills out a simple online form and informs me through WhatsApp or email that they have submitted the form.

Step 2: After receiving the form, I will contact you over the phone to briefly discuss the case and seek relevant documents about your complaint.

Step 3: I will hold an online meeting with you on Zoom, Google Meet, etc. for about 20 minutes to understand the case. The meeting will be recorded as a video. This meeting video will be published under the “Clean House” service page where your case is published as well as on YouTube. The case information as well as the meeting video will be publicly available.

Step 4: The complainant will also send me at least 2 photographs in horizontal / landscape format of their housing society building from the front side where the name of their society is written and where a particular incident such as illegal construction, tree felling, encroachment, etc. has happened. 

Step 5: Depending on the case and with your consent given in the online form, I will issue a formal notice to the MC of the housing society against which you have filed the complaint. I will wait for the MC’s response for a couple of days and then – if required – I will approach the authorities such as the RCS, DDA, Delhi Police, or others to get the matter resolved.

Step 6: Depending on the response from the MC or the authorities, I will keep updating the webpage on which a particular housing society’s case is published under the “Clean House” service. I also urge the complainants to share this webpage link with their friends, colleagues, and neighbours through WhatsApp, email, or social media platforms.

References: You can click the following links to study some of the cases that I have handled for different housing societies.

[ Case Link 1 ]

[ Case Link 2 ]

[ Online Form to Register Your Complaint ]

[ Clean House Service Link ]

Principle: It is only an editorial and advisory service, which does not commit any favourable outcome to the complainants. This service is based on the principle that if information about some criminal activity is in the public domain on a dedicated media platform, there is a probability that it will get noticed and addressed by the law-enforcement agencies.

Also, people will not be willing to buy flats or live as tenants in those housing societies whose crime and corruption cases are reported under the “Clean House” service. The value of flats in these housing societies is expected to fall and they will be treated with disdain in the city and social circles.

In order to extend the reach of this service, I use all the information of different housing society cases on my media properties to publicly inform others including the authorities about the cases that I compile. 

Since I work alone to provide this free service along with my other editorial and social responsibilities, my response to your complaint can get delayed.

Donation: While I am providing this “Clean House” service free of charge to the residents, you are requested to support it with your donations. You can click here to donate online or click here to pay to our bank account. 

Email Checking: Since the free email services such as Hotmail, Gmail, and Yahoo Mail are behaving erratically, you are advised to always check your Spam box to retrieve the genuine emails. You can click here to read a related article that I wrote recently.

[ VIDEO: You can click here to watch a related video in Hindi. It is also given below. ]

Thank You

Contact

Rakesh Raman
Editor, RMN News Service [ Website ]
Founder, RMN Foundation [ Website ]
463, DPS Apts., Plot No. 16, Sector 4
Dwarka, Phase I, New Delhi 110 078, India
WhatsApp / Mobile: 9810319059 | Contact by Email